![]() ![]() ![]() I will not support Groupon or any that advertise with Groupon. Did you feel the same way when communicating with Groupon? We want to know your thoughts. The representative appeared to be knowledgeable and rather pleasant. All of our questions were answered without hesitation. We asked the customer care agent questions regarding the service and asked what we do when we have a concern. Total wait time was less than 30 seconds. Customers select the option, then immediately transferred to a live representative. Since Groupon is customer focused, we were excited that the automated system only required a push of one button. We send an email asking about the requirements for service and are awaiting a response. Customers merely input name and email address and ask questions. You do not have to sign up for deals in order to contact customer service. Customers can contact a representative at. Customer Service EmailĮmail communication is typically a faster method to contact customer service, especially after business hours. ![]() Customers have the ability to sign up for deals and promotions from other cities across the country. You will need to enter your location or the closest city to your location prior to seeing the deal and promotions. If you want to find the deals in your area or inquire about marketing your business with Groupon, visit the website here. The company typically does not offer live customer support on holidays.Ĭustomers can send correspondence to the corporate office here: The normal business hours are Monday through Friday 10am to 6pm EST. Click here to leave a comment about your customer service experience.Ĭustomers have the ability to contact a customer service representative during regular business hours in order to check the status of a deal, inquire about upcoming deals, locate order or find various methods to grow business. With so much emphasis placed on the customer, Groupon provides world-class customer service designed to assist the business as well as the potential customer. This is a great ideal for start-up businesses as well as existing businesses in order to drive additional sales and revenue. The concept allows business to offer deals and the subsequent savings are passed along to the customer. Groupon is a crowd-sourced couponing website that offers deep discounts for products and services in a particular area. Contacting Groupon Customer Service Center ![]()
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